First, create an outline or concept map that summarizes your communication plan for a significant organizational change or event. Consider the following

First, create an outline or concept map that summarizes your communication plan for a

significant organizational change or event. Consider the following examples: a new company

branding initiative; the restructuring of a team, department or business unit; a company-wide

community service project; the transition of an executive leader; an emergency response to

a natural disaster; a merger/acquisition; the closure/ending of the business; etc.

If you are unsure what a concept map is, refer to the following video.

Video: How to Make a Concept Map (8:30) YouTube.

Use Microsoft Word to create your concept map. Use the following video to help you create

the concept map in Word.

Video: Microsoft Word: Create a flowchart, concept map, or process map (4:02)

ouTube.

If you want to create an outline but are not sure how to structure an outline, watch the

following video.

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